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Here you can find the answers to the most common questions we get asked

Sembra una parolaccia, ma è il posto dove rispondiamo alle tue domande più frequenti!

Questions on our boxes

Yes and we love our sustainable packaging. We put a lot of thought into our packaging and we hope you appreciate your unboxing experience and will re-use it, repurpose and recycle it to give it a second life.

Our boxes, fillers, tape, paper tissue, stamps and cards are all:



and Re-usable

We work hard to offer plastic-free packaging that is sustainable and makes sense for your parcel and the environment

We encourage you to resue the boxes and filling and to recycle the rest. Happy recycling!

Most of our products are certified vegan. Some small producers haven’t got certified yet or simply believe a clean label and sustainable production is enough to showcase their plant-based ethos and philosophy.

We offer premium 100% plant-based ingredients for your pantry, with no animal ingredient whatsover.

Yes! Le nostre ricette e i nostri ingredienti renderanno la tua vita in cucina ancora più gustosa, intuitiva e semplice.

Le box, complete di guide e ricettari accessibili online, ti aiuteranno a pianificare e a cucinare in pochissimo tempo! Ti invieremo anche degli utili consigli antispreco.

Le FAQs sui pagamenti e sulle spedizioni

You can use any major credit card. If you encounter any issues with payment please drop us an email at and we’ll find a solution.

If you are unsatisfied with your purchase please contact us at and we will work together to find a solution.

We’re not Amazon. We’re humans and so are delivery drivers. We should all be mindful of that.

We process order in 1-2 days (max). We also offer subscription to regularly supply you and your loved ones with our Italian plant-based goodies so you never go without.  This could be a solution to your delivery needs. You can also plan your gifts with us and we’ll handle all the logistics, in time for the holidays/occasions.

We ship all over Europe. With the new import rules starting January 2022 we are unable to ship to the UK, until the customs procedures in the UK are clear. We don’t want you to wait too long for your package and pay extra to receive it and we’re working with our couriers to understand how the situation will evolve.

If your country is not included in the list please get in touch with us to check shipping rates.

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